اَلسَلامُ عَلَيْكُم وَرَحْمَةُ اَللهِ وَبَرَكاتُهُ
IslamicFamilyTree.com raises funds online for a variety of community projects. This Contribution/Refund Policy applies to anyone who makes an online contribution to IslamicFamilyTree, Inc.
As your contribution is being made online without our assistance or involvement, we ask that you complete your details and the amount of your contribution carefully, as it involves a substantial amount of administrative time to deal with and rectify any errors.
In summary:
- There is no minimum contribution.
- Contributions are generally non-refundable.
- All credit card transactions will be processed in $USD. (A 3% fee will be applied.)
Errors in Amount Pledged: Should an error be made in the amount of any contribution, the contributor has 30 days in which to notify IslamicFamilyTree, Inc. of the error. All requests for refunds must be made in writing by email to the Finance Manager at support@islamicfamilytree.com. The request should include the details of the initial contribution including the date, amount, name of the contributor, and the nature of the error.
Change of Heart on Contribution: Refunds of the amount pledged cannot be made simply because you have changed your mind. It is for this reason that we ask you to make your choice to contribute carefully. IslamicFamilyTree, Inc. is under no obligation to give a refund but will ensure that any genuine errors (such as the amount contributed) are rectified.
Errors by Us: Should an error be made by IslamicFamilyTree, Inc. or its financial institution, full refunds will be made immediately upon notification of the error, and all costs will be borne by IslamicFamilyTree, Inc.
